Customer Reviews
- CG
- MAMark A., Tennessee
“Elizabeth Rook Insurance-Erie saved me. I was under another insurance company that thought it was okay to jump 40% on my home owners insurance without notifying me until it was renewal time. This was unacceptable. I shopped around and found Erie to be comparable in every way with a lower cost. It was so low that I even changed my auto coverage to them at the same time.”
- RGRyan G., Tennessee
“What more can I say the Rook Agency is nothing short of amazing. They consistently take great care of my clients. Without their help several of them would not have been able purchase a home due to their debt to income being too high. Most people don’t realize how much your home insurance effects the cost of your mortgage. Thankfully the Rook Agency has always provided prompt service and excellent rates – which has helped my clients buy the house they wanted.”
- CSChristy S., Tennessee
“As a single Mom of 3 it is important to budget and save on normal monthly expenses. Elizabeth saved me well over $700 on the house and all of our cars to be covered. That is a huge discount and I did not have to give up any coverage at all. She is always available and I feel safe having her take care of my families’ insurance needs.”
- LK
Stephen A., Murfreesboro, TN“Elizabeth is the purest essence of customer service and commitment to providing her clients with all that they need to face the risks of life. Never has anyone, that I have worked with, so effectively goes above and beyond to insure all aspects of her customers financial lives, but also provides them that “feeling of family” that is so hard to find in our industry today. If you seek insurance with a true professional, go see Elizabeth today.”
Nancy N., Tennessee“I have been a client of Elizabeth’s for almost 15 years. She has always gone the extra mile to meet my insurance needs. So much so, that when I moved 8 hours away and to another time zone, within the state, I changed banks, I changed doctors, I changed everything EXCEPT Insurance Agents. To me, that speaks volumes of my trust in Elizabeth’s integrity, work ethic and ability to deliver. I’m sure it had to be painful for her, but with a smile on her face, she helped through the raising of two teenaged drivers…ouch…”
Abby S., Duane and Abby in the Morning/WGKX-FM, KIX106“We were so tired of our auto rates going up every six months because of “Statewide Rate Increases.” You would think since we had been good customers for over 10 years, we didn’t need to shop around. Wrong!! Not only did Elizabeth save us over $800 a year with better coverage, but only Erie Insurance offers RateLock. Our rates are guaranteed to stay the same indefinitely, not even a first time accident will affect our prices. Finally a company that doesn’t make you pay for other people’s mistakes! I cannot say enough good things about our experience with Elizabeth. She was really easy to work with, and we were glad to take our business to a family owned agency. Do yourself a favor and call Elizabeth Rook for a quote on your policies!”
