“Customer service was over and beyond anything I have experienced in the past.”
CV
Memphis, TNCustomer since Mar 2017
“When we first switched over to using your company, we were in a bind as our previous insurance provider was “dropping us” in 14 days. You came out to look at our house and we were covered in less than 2 days! Great customer service & always friendly! ”
DV
Dal V., Lakeland, TNCustomer since Feb 2016
“Great customer service when needed. ”
AH
Angela H., Memphis, TNCustomer since Sep 2014
“Talk to me no automation, made payment easy when I needed it.”
AB
Alex B., Eads, TNCustomer since Feb 2015
“Love the personal service. It is nice to be able to pickup the phone call your agent and they answer the phone. ”
TH
Tiffany H., Memphis, TNCustomer since Oct 2014
“Your customer service is some of the best in the city! I wouldn’t trade the excellent rates & customer service for anything! ”
CC
Carolyn C., Arlington, TNCustomer since Feb 2014
“I always love dealing with Robin. She has always made sure I am covered with the insurance I need. The entire staff are always ready to help with any situation that arises. ”
MM
Michael M., Bartlett, TNCustomer since Nov 2018
“I’m really happy with the service and the cheaper insurance. I’m very happy I switched from State Farm.”
FP
Frank P., Somerville, TNCustomer since Nov 2013
“You are a great insurance company!!!”
KH
Memphis, TNCustomer since Feb 2014
“The price is just right and Elizabeth Rook Insurance just has the right mix of too little/too much emailing/mailing/messaging communications!”
VL
Veronica L., Cordova, TNCustomer since Dec 2013
“I am impressed with your pricing. I was able to get more coverage for half the price. Thank you, a satisfied customer. Veronica Larson ”
AC
Anna C., Memphis, TNCustomer since Mar 2014
“Rook was extremely informative on all my life, home and auto insurance options.
Not only did they offer the best prices but in the past 5 years have they have not raised any of my premiums. ”
JB
Joshua B., Cordova, TNCustomer since Sep 2014
“Great customer service. Great rates. Very informative.
”
SC
Susan C., Germantown, TNCustomer since Mar 2017
“Easy to transfer from one company to another, better rates, same coverage. Very helpful, nice folks to talk to!”
JC
James C., Memphis, TNCustomer since Mar 2018
“All the people at ROOK INSURANCE are VERY friendly and helpful for all your insurance needs!!!!! ”
