Customer Reviews

Rated 5 out of 5 based on 12 rated reviews.
  • KB
    ...I saved almost $800 a year on my car insuranceRead Full Review

    “When I switched to Elizabeth Rook Insurance from State Farm, I saved almost $800 a year on my car insurance. I’ve been a customer for 2 years now and have never had any issues. All the employees are all especially friendly and helpful. I highly recommend Elizabeth to all my friends & family.”

  • Josh Hisaw
    Elizabeth Rook Insurance goes the extra mile...Read Full Review

    “Elizabeth Rook Insurance goes the extra mile for their customers. I have been very impressed with their service and I highly recommend them for all of your insurance needs.”

  • Angela B.
    Best auto insurance I have ever had!Read Full Review

    “Best auto insurance I have ever had! Affordable, reliable, straight-forward, dependable. You must pick Elizabeth Rook as your agent!”

  • Jennifer Carstensen
    Elizabeth saved me over $600/year!Read Full Review

    “Elizabeth saved me over $600/year! I recommend her to everyone.

  • Laura Wallace
    She has great rates for auto, homeowners and even life insuranceRead Full Review

    “Elizabeth Rook Insurance is conveniently located in Lakeland, TN. She has great rates for auto, homeowners and even life insurance. Give her a call today to get a quote. You won’t be disappointed!

  • Jessica Cannon
    Five stars!
  • Caylyn Elizabeth Pitt
    Five Stars!
  • William Carver
    ...It's always a pleasureRead Full Review

    “Have done lot’s of business with and it’s always a pleasure.

  • GF
    ...Rook is quick to respond...Read Full Review

    “ Ms Rook is quick to respond, seeks out opportunities to eliminate redundant coverage on your personal lines, and is priced competitively to the marketplace. She also represents Erie Insurance which, is a top-rated insurance carrier named by Consumer Reports.

  • GA
    I highly recommend giving her agency a call.Read Full Review

    “Our mortgage broker suggested we call Elizabeth Rook for an insurance quote. She wrote our homes, cars, doubled our life insurance benefits and STILL saved us over $2000 a year. ERIE is the best insurance company I’ve ever had for my insurance, bar none. All business has been handled in an outstanding manner. I highly recommend giving her agency a call. Several friends & family members have already switched to her company too.”

  • EA
    Not only did we save $1600 a year, filing a claim was easy and fast acting.Read Full Review

    “We came to Elizabeth to save money on our home and auto insurance without sacrificing coverage.  Not only did we save $1600 a year, filing a claim was easy and fast acting.  The adjuster came quickly to our home, promptly returning the estimate and everything was completed to perfection.  The entire claims process went smoothly and everyone was very accommodating.”

  • JL
    We recommend her to everyone we know!Read Full Review

    “Being small business owners, we try to shop locally as much as possible. Not only did Elizabeth save us over $2,000 a year, but we receive immediate personal attention that you can only get from a local agent. Elizabeth always gives great advice and has been a pleasure to work with. We recommend her to everyone we know!”

  • GK
    We love working with the Rook family!Read Full Review

    “Our family switched both our homeowner and car insurance policies over to Elizabeth’s new insurance company when she first opened. Not only did she save us money and get us better insurance, she has also provided excellent service. When our oldest daughter was in a wreck, Elizabeth first helped by keeping us calm and then helped us work with the other insurance company to reach a settlement. I loved how she organized all our new policies for each vehicle. She made switching insurances a simple task!  We love working with the Rook family!”

  • SR
    Thank you so much for you wonderful service and great prices!!Read Full Review

    “Elizabeth is awesome! I cannot begin to thank her enough. We just renewed our policies year after year, never realizing that we could do better on the premiums. I met Elizabeth and she asked if she could quote my business policies. I was so surprised when her quote saved the business over $500 a month. That is over $7000 a year! INCREDIBLE! Thank you so much for you wonderful service and great prices!!”

  • CS
    ...saved us over $2000.00...Read Full Review

    “Chuck and I went to see Elizabeth Rook at Erie Insurance after we got our notice to renew from our homeowners insurance company. This renewal was outrageous – our yearly payment went from around $1000.00 to over $3200.00. We asked for help from the people of community and they replied with a resounding Go See Elizabeth Rook! What sealed the deal for us to go see Elizabeth was that she got online at almost 11 O’clock at night to give us her information and answer questions.  There was no doubt we were going to see what she had to tell us. We went to see her the next day and she not only saved us over $2000.00 from our previous insurances’ renewal amount but she also got us much better coverage for our vehicles – so we switched that insurance too! In addition to saving us money Elizabeth made sure we were covered as we needed to be with both our home and our cars. She and Erie also made sure everyone had the documents by the time the insurances switched. We didn’t have to do anything! Elizabeth and Erie Insurance are a great asset to this community and we are very proud to be her customers.”